Customer Service


Shipping & Delivery

Shipping is currently available in the United States for online purchases.   International shipping may be arranged - please call to get shipping quote and complete transaction over the phone.  (International shipping has not yet been implemented on the website.  I apologize for any inconvenience.)
I understand that once you have made your purchase selections -- you want these items at your doorstep as soon as possible!  Processing  time for most orders is three business days.  Shipping is available through USPS Priority Mail.  All items will be packaged carefully to ensure that they arrive in good condition at your home or place of business.  Large orders may be shipped through UPS and will arrive in approximately 7-10 days. 


Privacy & Security


We will not release customer information of any kind to a third party, ever.
Participation in Company Newsletter is optional, and may be terminated at any time.  To remove your name from our newsletter list - just send us an email. 


Returns & Replacements


Product returns are permitted if products are in new, unused, re-salable condition.  To avoid returns of large orders, please request a sample first to make sure the fragrance/formula is satisfactory to you.   There is a small handling fee to send out samples.
Custom orders are not returnable.   


Ordering


Orders can be made here on the website.  If you have questions or would rather submit your order over the phone - please call our Customer Service number for assistance:  801-301-9219, or send an email to:  tami@beehivesoap.com.


Please know that your call is very important to us!  If we are unable to answer your call, please leave a detailed message with your name, phone number, and question(s), and we will call you back as soon as possible.


Business address:   Beehive Soap and Body Care LLC, 5180 S Commerce Dr., Ste. T, Murray, UT, 84107.


Cancellation


If you need to cancel an order - please do so same day before Noon, Mountain Standard Time. 


Payment, Pricing & Promotions


Payment can be made using VISA, Mastercard, or through Paypal.